Privacy Policy

Below we inform you about the collection of personal data when using our website. Personal data is all data that relates to you personally, such as name, address, telephone number, date of birth, e-mail address, user behavior, etc.

We process your data exclusively on the basis of the legal provisions (General Data Protection Regulation). The protection of your personal information is very important to us.


The person responsible in accordance with Art. 4 para. 7 of the General Data Protection Regulation (GDPR) is:

No data protection officer is appointed because the following processing operations are NOT among our core activities:

  • extensive regular and systematic monitoring of persons
  • Processing of sensitive or criminal data


When contacting us via e-mail or using a contact form, we save your personal information (your e-mail address, your name, address and telephone number, if applicable), which you gave us voluntarily, to answer your request.
In addition to the use of our website, we also offer various services. To provide these services, you must generally provide us with additional personal information.

Mandatory fields in our contact or order forms are marked as such. We need the data in the mandatory fields to process your request or to carry out pre-contractual measures and to full fill the contract, otherwise we will not be able to answer your request or complete your order.

We will delete the data you have disclosed in this context after the storage is no longer required or restrict the processing if statutory retention requirements exist. After expiry of the statutory retention obligations, your data will be deleted, unless you have expressly consented to further use or no longer has a legal basis for the further processing of your data.


When you are visiting our Website without completing a contact or order form or otherwise provide us with any information, we will only collect the information your browser transmits to our server. We collect only those data that are technically necessary for us to display our website and to ensure the stability and security of our website. The legal basis for this is Article 6 (1) (f) GDPR.
The following data are collected by us when visiting our website:

  • IP address
  • Date and time of the request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (concrete page)
  • Access Status / HTTP status code
  • Transferred amount of data
  • Website from which the request comes
  • Browser
  • Operating system and its interface
  • Language and version of the browser software


In addition to the above data, the use of our website cookies are used and stored on your computer, only cookies which are absolutely necessary. Cookies are small text files that are stored on your hard drive to make your visit to our website attractive and to enable optimum use of certain functions and services which are offered for you on our website. Cookies cannot run programs or transmit viruses to your computer. In particular, they serve to make our website more user-friendly and effective overall.

Our website uses session cookies. These are automatically deleted when you close your browser. Session cookies store a so-called session ID, with which various requests from your browser can be assigned to the shared session. By storing it is possible for us to recognize your computer on subsequent visits. Session cookies are deleted when you log out or close your browser.

It is possible to configure your browser setting to reject, for example, the acceptance of cookies. If you would like to know how to set these steps, please use the help function in your browser.
Please note, that if you do not accept cookies, you may not be able to use all features of our website.


As part of the order processing and fulfilment of the contract, we pass your data on to service providers commissioned by us, in particular to shipping companies and credit institutes, if this is necessary for the delivery and payment of the ordered service. For the settlement of payments, we pass the collected payment data on to authorized credit institutions and, if necessary, to authorized payment service providers. Represented shipping companies, if you have given your express consent to do so, may receive from us, among other things, your email address and telephone number so that they can contact you for a delivery announcement or reconciliation.

We also share information about you with our tax advisor to meet our tax obligations.

Any consent given by you may be withdrawn at any time, in whole or in part, using the above contact details. In the event of a cancellation, your data will be deleted by us, unless they are required for other purposes or you have not expressly consented to the further use of your data. Furthermore, your data will be deleted unless there is a legal basis for the further processing of your data.


We reserve the right to use your first and last name as well as your postal address for our own advertising purposes (e.g. for sending offers or information about our products by post). This serves the preservation of our, in the context of a weighing of interests, predominantly legitimate interests in a promotional address of our customers.


Insofar as we process personal data in order to safeguard our legitimate interests that predominate in the context of a weighing up of interests, you can object to this processing with effect for the future. If the processing is for the purpose of direct marketing, you can exercise this right at any time as described above. Insofar as the processing is for other purposes, you have the right of objection only if there are reasons that arise from your very personal situation.

After exercising your right to object, we will not further process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing of the assertion, exercise or defense of Legal claims serves.


Reference to your rights as a victim: 

You have the following rights with respect to your personal data:

  • Right to information within the meaning of Art. 15 GDPR,
  • Right to correction or deletion within the meaning of Art. 16 and 17 of the GDPR, 
  • Right to restriction of processing within the meaning of Art. 18 GDPR, 
  • Right to data portability within the meaning of Art. 20 GDPR, 
  • Right to object to the processing within the meaning of Art. 21 GDPR. 

You can assert your above-mentioned rights at any time, in whole or in part, by means of informal letters, without stating reasons, by post or by e-mail to the above-mentioned contact details of the responsible office.

In case of an objection to the processing of your personal data, we ask you to explain the reasons why we should stop processing your personal data. In the case of your substantiated opposition, we will examine the facts and will either terminate or amend the processing of your personal data or notify you of our compelling legitimate grounds on which we continue to process the data.

If you believe that the processing of your personal data violates data protection law or your data protection claims have otherwise been violated in a manner, you also have the right to complain to the relevant regulatory authority.